Support

  • Initial setting
  • Announcement
  • Contact
  • User Community
  •  


    1. Preparation
    a) Make sure that your home Wi-Fi network is available.
    b) Please download and install the Remo app from App Store or Google Play.

    2. Account Registration
    a) After launching the app, tap the "register account" button. Enter your email address and your name.
    b) When you complete the user registration, please tap "Let's set up Remo next".

    3. Registering Nature Remo
    a) Power Nature Remo by plugging the cable in near your Wi-Fi router

     
    IMG_0381.PNG
     

    b) Tap "Open Wi-Fi Settings", select your Nature Remo (Remo-XXXXXX for the network name), and enter the password ("natureremo"). Once you are connected to Remo’s network, return to the Remo app. Wi-Fi scanning will begin.

     
    IMG_0382.PNG
    IMG_0383.PNG
     

    c)Please select your home Wi-Fi network and enter the password.

     
    IMG_0384.PNG
     

    d) (Only applicable to older Remo generation)Tap the Remo’s surface.

    e) Once setup is completed, tap "Next" and name the Remo you just setup.

     
    IMG_0385.PNG
    IMG_0387.PNG
     

     

    4. Registering remote control

    *We have prepared AC, TV and Light presets for easy setup.

    a) Tap "+" in the upper right of the control screen and select "Add New Appliance".

     
    IMG_0388.PNG
    IMG_0389.PNG
     

    b) Choose the type of the appliance you wish to register, and press shortly on the power or stop button .

    In this demo, we choose “Split AC“ for example.

     
    IMG_0390.PNG
     

    c) Perform operation check and if the control is recognized properly, please tap "Perfect, It's working".
    (If it does not work, tap "Not working", and other candidates will be displayed.)

     
    IMG_0391.PNG
     

    d) Name the appliance, select the icon, and then tap "Save".

     
    IMG_0392.PNG
     

    e) Setup is now complete. Enjoy a comfortable life with Remo!

    If you want to add new appliances except AC, TV and Light, please refer to this page.