Q36. An error occurs when operating from Google Home

"This ◯◯ (appliance) has not been set yet"

When replying, please register the appliances you want to operate.

"Unknown error occurred in ◯◯ (appliance)"

When replying, please register the remote control button with the application of Nature Remo.

Please register icons and buttons like the image below.

 
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If you get an error despite registering the button, Please follow the procedure below.

Procedure for unlinking Google Home

1. Tap "≡" at the top left corner of the Google Home app.

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2. Tap "Home control".

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3. Tap "+" in the lower right.

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4. On the Add Device screen, tap "Nature Remo Smart Home" which is already linked, and tap "Unlink account".

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5. Add "Nature Remo Smart Home" from the Add Device screen again.

* If you are having trouble re-linking, please delete the cookie of the web browser and try the link.

泰智 小林