Q36. An error occurs when operating from Google Home

"This ◯◯ (appliance) has not been set yet"

When replying, please register the appliances you want to operate.

"Unknown error occurred in ◯◯ (appliance)"

When replying, please register the remote control button with the application of Nature Remo.

Please register icons and buttons like the image below.


If you get an error despite registering the button, Please follow the procedure below.

Procedure for unlinking Google Home

1. Tap "≡" at the top left corner of the Google Home app.

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2. Tap "Home control".

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3. Tap "+" in the lower right.

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4. On the Add Device screen, tap "Nature Remo Smart Home" which is already linked, and tap "Unlink account".

スクリーンショット 2018-08-09 13.49.25.png

5. Add "Nature Remo Smart Home" from the Add Device screen again.

* If you are having trouble re-linking, please delete the cookie of the web browser and try the link.

泰智 小林