Q14. Setup fails after "Tap Remo!"

Please check whether security functions, such as MAC address filtering, are set in the Wi-Fi router. Please turn these functions off.

If there is no problem with the network settings, start Nature Remo with the original cable and adapter next to the Wi-Fi router and confirm the following procedure.

1. On a smartphone (tablet), copy the Wi-Fi password to avoid mistake.

2. Restart the Wi-Fi router.

3. In the Nature Remo app, please return to the screen, "Please insert the plug into the device."(see below) and setup again following the app’s guidance


4. On the Wi-Fi password entry screen, paste the password you copied in 1.
(If you have already entered, please erase once and paste again)

泰智 小林