Are you sure to enter the password you enter when connecting your smartphone (tablet) and "Remo-XXXXXX"? All in one-byte lower case letters will be "natureremo".
If it is set to battery priority such as power saving setting and stamina mode, please turn it off during setup.
In case of Android, there is a case that it says "There is no internet connection at the connection destination", but we recommend you to set-up as it is.
In case of Android, if you receive a notification saying "Wi-Fi is not connected to the Internet," tap the notification and tap "Yes" at the selection of "Do you want to keep the connection?".
When Android and Nature Remo are connected via Wi-Fi When it says "Authentication problem / Obtaining IP address / Saved / Restricted access", etc., please refer to the following procedure and use Nature Remo's WiFi Delete setting, restart Android, please try connection again.
(For Android 7.0)
1. Tap the Settings application.
2. Tap the WiFi configuration.
3. Tap the gear mark.
4. Tap the saved network.
5. Tap Remo-XXXXXX.
6. Tap FORGET.