Q11. I cannot connect to Nature Remo's access point on my smartphone.

Please make sure to enter the password for "Remo-XXXXXX" correctly. The password is all in lower case letters "natureremo".

Please turn off power saving setting, stamina mode etc. during setup.

In the case of Android, "There is no internet connection at the connection destination" may be displayed, but please do setup as it is.

In case of Android, if you receive a notification saying "Wi-Fi is not connected to the Internet," tap the notification and tap "Yes" at the selection of "Do you want to keep the connection?".

When Android and Nature Remo are connected via Wi-Fi, and it says "Authentication problem / Acquiring IP address / Saved / Restricted access", etc., please refer to the following procedure and delete Nature Remo's Wi-Fi setting, restart Android, and re-connect.

(For Android 7.0)
1. Tap the Settings application.

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2. Tap the Wi-Fi configuration.

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3. Tap the gear mark.

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4. Tap the saved network.

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5. Tap Remo-XXXXXX.

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6. Tap FORGET.

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泰智 小林