Remo won't recognize my AC remote control

If Remo doesn't recognize your AC remote control, your infrared signal may not be properly recognized. Place your remote control close and perpendicular to Remo, then press the button.

Nature Remo - IR Scanning.png

If the above doesn't work, your remote control may not be registered in our database. Please contact customer support for further assistance, and use the learning function until your device is registered. To use the learning function, please follow the steps below.
(The instruction manual assumes usage of an iPhone - buttons may differ on Android devices.)

1.  Press the + button on the top right corner.

2. Press  the remote's power or stop button.

3. Press OK after the screen below appears.

4. Enter the name of the new appliance, and select an icon.

5. Enter the name for power on/off button, and select an icon.

6. Press the + button on the bottom left corner to register a new button.

7. Press the remote button in which you want to register.

8. Enter the name for the button, and select an icon.

9. Repeat steps 7 and 8 for other buttons that you wish to register.