I want to add a non-AC appliance

You can register non-AC appliances, such as TVs, fans, and Roomba.
Steps to register are the same as that of Remo won't recognize my AC remote control.

(The instruction manual assumes usage of an iPhone - buttons may differ slighly on Android devices.)

1.  Press the + button on the top right corner.

2. Press  the remote's power or stop button.

3. Press OK after the screen below appears.

4. Enter the name of the new appliance, and select an icon.

5. Enter the name for power on/off button, and select an icon.

6. Press the + button on the bottom left corner to register a new button.

7. Press the remote button in which you want to register.

8. Enter the name for the button, and select an icon.

9. Repeat steps 7 and 8 for other buttons that you wish to register.

Remo won't recognize my AC remote control

If Remo doesn't recognize your AC remote control, your infrared signal may not be properly recognized. Place your remote control close and perpendicular to Remo, then press the button.

Nature Remo - IR Scanning.png

If the above doesn't work, your remote control may not be registered in our database. Please contact customer support for further assistance, and use the learning function until your device is registered. To use the learning function, please follow the steps below.
(The instruction manual assumes usage of an iPhone - buttons may differ on Android devices.)

1.  Press the + button on the top right corner.

2. Press  the remote's power or stop button.

3. Press OK after the screen below appears.

4. Enter the name of the new appliance, and select an icon.

5. Enter the name for power on/off button, and select an icon.

6. Press the + button on the bottom left corner to register a new button.

7. Press the remote button in which you want to register.

8. Enter the name for the button, and select an icon.

9. Repeat steps 7 and 8 for other buttons that you wish to register.

I want to use Remo on more than 1 device

1. Install Remo app on the smartphone in which you want to share Remo functionality.

2. Enter your e-mail address to createthe magic sign-in link.

3. If the owner of the smartphone that will newly install Remo is different, forward the e-mail with the magic sign-in link to that person.

4. Login by clicking on the magic sign-in link from the smartphone that you want to newly install Remo.

My screen won't get past "Tap Remo!"

Please confirm the following before configuration.

1. Use the cable that was sent with Remo.
2. Configure your Remo near your Wi-Fi router.
3. In the "Plub in Remo" screen (see below), unplug and replug your Remo.

After you complete the 3 steps above, on "Tap Remo" screen, place Remo on your left palm, and gently touch Remo with your right hand, covering the entire surface.

I want to check my MAC address

1. Access Remo's access point(Remo-XXXXXX) using Windows or Mac.

2. Obtain your MAC address.
Your MAC address as the access point (AP) is the one shown as 62-XX-XX-XX-XX-XX. Please change the MAC address from '62' to '60' when Remo is connecting to Wi-fi.

Windows:

a) Start command prompt.

b) Enter the command below.
arp -a 192.168.4.1

Mac:

a) Open terminal.

b) Enter the command below.
arp 192.168.4.1